Posts Tagged ‘CPAO’

Timely Revision of Pension as per 7th CPC

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Timely Revision of 7th CPC Pension – Instructions to credit the revised Pension and Arrears immediately: CPAO

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE

TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
04.10.2018

CPAO/IT&Tech/Bank Performance/2017-18/132

OFFICE MEMORANDUM

Subject :- Timely Revision of Pension as per 7th CPC

References have been received from pensioners and pensioner’s association that the revised pension and arrear of revised pension as per 7th CPC has not been credited into the account of the pensioners/family pensioners.

All the CPPCs of the Banks are, therefore, requested to credit the revised pension and arrears of revised pension immediately in the account of pensioners/family pensioners for which Special Seal Authorities (SSAs) have been issued to the banks and in any case not later than 30 days of receipt of the Special Seal Authority (SSA) from this office so that the grievances of and hardships faced by the pensioners/family pensioners could be minimised.

This issues with the approval of Chief Controller (Pension).

Sd/-
(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)

Source: Cpao.nic.in

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Be the first to comment - What do you think?  Posted by admin - October 9, 2018 at 8:57 am

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CPAO: Mandatory use of Digital Signature

CPAO: Mandatory use of Digital Signature

CPAO/IT&Tech/Revision(7th CPC)/19.Vol-III (E)/2018-19/95

29.08.2018

Office Memorandum

Subject: Mandatory use of Digital Signature – Regarding.

Reference is invited to this office OM No. CPAO/IT&Tech/Revision (7th CPC)/19.Vol-lII/ 2016-17/37 dated 25.05.2017 followed by OM No. CPAO/IT&Tech/ Revision (7thCPC)/19.Vo1-III(B/E)/2016-17/127 dated-25.09.2017 and OM No. CPAO/ IT&Tech/ Revision (7thCPC)/19.Vol-III(E)/2016-17/147 dated 14.11.2017 on the above subject thereby in unavoidable circumstances only, PAOs were allowed to process the pension cases manually and forward to CPAO with the counter signature Pr. CCAs/CCAs/ CAs/AGs/Administrators of UTs with valid reasons.

Further, it has been observed that the PAOs are sending revision of pension authorities to the CPAO in a format other than the format prescribed by CPAO while processing the revision of pension cases manually under the 7th Central Pay Commission and without the counter signature by concerned Pr. CCAs/CCAs/ CAs/AGs/ Administrators of UTs with valid reasons.

In view of the above all Pr. CCAs/CCAs/CAs/AGs/Administrators of UTs are once again requested to instruct the PAOs under their jurisdiction to process the revision of pension cases in the prescribed format manually only in exceptional circumstances when it is not possible to process the pension case through the e-Revision utility of CPAO and forward to this office only after counter signature by the concerned Pr. CCAs/ CCAs/CAs/AGs/Administrators of UTs with valid reasons.

This issues with the approval of Chief Controller (Pensions).

(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)
Ph No.011-26103074

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Disposal of PPO – death of the pensioner with no claimant authorized for family pension in the same PPO

Disposal of PPO – death of the pensioner with no claimant authorized for family pension in the same PPO.

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BI-IIKAJI CAMA PLACE.
NEW DELHI-110066
PHONES 26174596, 25174455, 261 74436

CPAO/IT&Tech/Bank Performance/37 Vol.III/2018-19/85

17/20.08.2018

OFFICE MEMORANDUM

Subject:- Manner of disposal of PPO – death of the pensioner with no claimant authorized for family pension in the same PPO.

Attention is invited to this office OM No. CPAO/Tech/Bank Performance/2014¬15/511-581 dated- 23.09.2011- (copy enclosed) wherein all Heads of the CPPC and Heads of Government Business Department of the Banks were instructed to return both halves of PPO to CPAO where no nominee is authorized for pension on the same PPO so that the family pension could be authorized to other eligible members of the family of the pensioner.

It has been observed that the both halves of the PPOs are not being returned by the CPPCs of the banks which has resulted in a number of court cases for delay in the commencement of family pension to the family pensioner other than the spouse.

It is reiterated that both halves of the PPO may be returned to the CPAO in case there is no nominee authorized for family pension on the same PPO exist as stipulated at per Para 23.3 of the Scheme for Payment of Pension to Central Government Civil Pensioners by Authorized Banks (Fourth Edition, 3rd December, 2004).

As per Para 23.3 of the Scheme for Payment of Pension to Central Government Civil Pensioners by Authorized Banks (Fourth Edition, 3rd December, 2004), wherein it is clearly stated that “The paying branch will enter the date of death of the pensioner in the disburser’s portion of the PPO as well as pensioner’s portion and in the register in the form as in Annexure VIII (pg. 33). The pensioner’s half of PPO will then be returned to the nominee if family pension stands authorized through the same PPO; otherwise it will be returned to the Link Branch/CPPC along with the disburser’s half, for onward transmission to the CPAO. The latter will up-date its record and transmit both halves of the PPO after keeping the necessary note in their records, to the PAO/AG who had issued the PPO for similar action and record”.

All the Heads of the CPPC and Heads of Government Business Department of the Banks are requested to adhere to the above guidelines and return both halves of the PPO to the CPAO in order to avoid delay in finalization of family pension cases other than spouse.

This issues with the approval of Chief Controller (Pensions].

(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)

The non-compliance of these instructions by the banks is resulting increase in receipt of number of court cases and legal cases in CPAO, non-updation of CPAO’s and PA0’s relevant record, delay in authorization of family pension to the eligible family members for whom a new PPO is to be issued, causing hardship to the claimants, points raised by the Pensioners’ Welfare Associations from different platforms including SCOVA meetings.

The Para 6.3.1 of the CPPC Guidelines also stressed upon the strict adherence to the codal provisions of “Scheme Booklet“, CCS(Pension) Rules, Orders, Guidelines on Pension issued by Government of India/Reserve Bank of India from time to time.

Non-compliance of codal provisions by the banks is a very serious lapse on their part. Therefore, it is imperative to instruct the Heads of CPPC of all the banks/ Heads of Govt. Business Divisions to take a stock of these cases and send a Review Report within seven days from the receipt of this Office Memorandum followed by returning of both the halves of all such PPOs wherein pensioner/spouse has died and no claimant for family pension has been authorized in the PPO. The matter may be taken on priority as it is under review at the higher level.

This issues with the approval of Chief Controller (Pensions).

The Hindi version will follow.

(M.M..lidrrahik)
Asstt. Controller of Accounts

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Procedure for extending the benefits of Old GPF / Pension Scheme to those casual workers covered under the Scheme of 1993 and regularized on or after 01.01.2004

Old GPF / Pension Scheme to those casual workers regularized on or after 01.01.2004 – Procedure for extending the benefits: Instructions by CPAO

CPAO

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT&Tech/Clarificarion/P&PW/13 (Vol-III)/2018-19/68

13.07.2018

Office Memorandum

Subject : Procedure for extending the benefits of Old GPF / Pension Scheme to those casual workers covered under the Scheme of 1993 and regularized on or after 01.01.2004.

It has been observed that the pension cases of casual labour who were regularized on or after 01.01.2004 and eligible for old GPF/Pension Scheme vide DOPT OM No.49014/2/2014-Estt(C) dated 28.07.2016 have not been processed by the concerned Ministries/Departments. In order to avoid the hardship to the pensioners all the Ministries/Departments/PAOs have been requested to finalise the pension cases of the pensioners after following the procedure below:

1) Deptt. may issue the order that the old GPF Scheme/ Pension Scheme is applicable to the concerned official.

2) CPAO may be requested through concerned Pay & Accounts Office to stop Provisional Pension after cancellation of PPO, if issued.

3) NSDL may be requested by the concerned PAO to deposit the NPS subscription, Govt. Contribution plus interest thereon into the Govt. Account through ERM of NSDL.

4) On receipt of the amount it may be classified by the concerned PAO as below:

Sl.No Component Head of Account
i) Adjustment of employee’s contribution in Accounts Amount may be credited to the individual,s GPF Account and the account may be recast permitting upto date interest as applicable from time to time (FR-16 & Rule 11 of GPF Rule)
ii) Adjustment of Government contribution under NPS in Accounts To be accounted for as [-) Dr.to object Head “70 Deduct Recoveries under major Head 2071 – Pension and Other Retirement Benefits” and Minor Head “911 Deduct Recoveries of Overpayment” (Para 3.10 of List of Major Minor Heads)
(iii) Adjustment of increased value of subscription account of appreciation of investment May be accounted for by crediting the amount to Govt. Account under Major Head “0071- Contribution and Recoveries towards pension and Other Retirement Benefits” and Minor Head “800-Other Receipts”.
(Note under the above Major Head in List of Major Minor Heads)

5) GPF and Pension case of the concerned official may be processed as per the GPF Rules and CCS (Pension) Rules, 1972 after adjusting the Provisional Pension paid to the pensioner, if paid.

This issues with the approval of the Chief Controller (Pensions).

(Praful Dabral)
Sr. Accounts Officer (IT & Tech)

Source: cpao.nic.in

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E-scroll to process the revision of pension cases

Pension Revision – Use E-scroll facility to avoid delay discrepancies/errors: CPAO

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE

TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT & Tech/Revision (7th CPC)/19, Vol-III (B)/2018-19/53

Dated: 25.06.2018

Office Memorandum

Subject : E-scroll to process the revision of pension cases.

Attention is invited to this office OM No. CPAO/IT &Tech/Revision (7th CPC)/19. Vol-III (B)/2017-18/133 dated-11.10.2017 wherein it was intimated that the payment details based on e-scrolls received from banks w.r.t. the pensioners/family pensioners viz Bank Name, Accounts No. and BSR Code is provided in PAOs login on the portal eppoinicirt. Step by step procedure was also attached therewith to facilitate the PAOs to view the payment details of the pensioners/family pensioners.

But, it has been observed that Pay and Accounts Offices are not using the facility of e-scroll available with them while processing the revision of pension cases. As a result large number of discrepancies/errors are being found in the e-revision cases received in CPAO and are being returned to the concerned Pay and Accounts Offices resulting in unnecessary delay in processing of pension cases. Facility of e-scroll assists in correctness of Account Number, BSR Codes, Status of credit of pension and date of credit of pension, etc. (Step by step procedure to view the payment details is attached herewith for ready reference).

In view of the above, all the Pr. CCAs/CCAs/CAs/AGs/Administrators of UTs are requested again to instruct their Pay and Accounts Offices under their jurisdiction to use the facility of e-scroll before processing the cases of e-revision for correctness in order to avoid return of e-revision cases.

This issues with the approval of Chief Controller (Pensions).

Encl: As above

(Praful Dabral)
Sr. Accounts Officer (IT & Tech)

Source : cpao.nic.in

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Date up to which enhanced family pension payable: for 7 years or 67 years of age of deceased retired government servant

Date up to which enhanced family pension payable: for 7 years or 67 years of age of deceased retired government servant

Retired government servant

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI – 110066

CPAO/IT&Tech/Clarification/13(Vol-Ill)/2018-19/32

28.05.2018

Office Memorandum

Subject: Date up to which enhanced family pension payable.

Department of Pension & Pensioners Welfare has clarified vide its ID No.1/1(5) 2018-P&PW (E) 32206 dated-12.04.2018 that family pension at enhanced rates will be payable for 7 years or till the deceased retired government servant would have attained the age of 67 years had he survived, whichever is less, irrespective of type of retirement, date of retirement and age of superannuation applicable in the case of retired Govt. servant. This would equally apply in all Central Civil Govt. Departments/ Offices including Central Armed Police Forces (CAPF) and Medical Officers.

This issues with the approval of Chief Controller (Pensions).

(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)
Ph No.011-26103074

Source: CPAO

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Date up to which enhanced family pension payable: CPAO

Date up to which enhanced family pension payable

CPAO

CPAO/IT & Tech/clarification/13(vol-III)/2018-19/32

28-05-2018

Office Memorandum

Subject : Date up to which enhanced family pension payable.

Department of Pension & Pensioners Welfare has clarified vide its ID No.1/1(5)2018-P&PW (E) 32206 dated-12.04.2018 that family pension at enhanced rates will be payable for 7 years or till the deceased retired government servant would have attained the age of 67 years had he survived, whichever is less, irrespective of type of retirement, date of retirement and age of superannuation applicable in the case of retired Govt. servant. This would equally apply in all Central Civil Govt. Departments/ Offices including Central Armed Police Forces (CAPF) and Medical Officers.

This issues with the approval of Chief Controller (Pensions).

S/d,
(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)
Ph No.011-26103074

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Procedure of recovery of excess payment made to pensioners – Bank should not refuse the pension on the pretext of excess payment/recoveries

Procedure of recovery of excess payment made to pensioners – Bank should not refuse the pension on the pretext of excess payment/recoveries – CPAO ORDER

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT & Tech/SCOVA/20 (Vol-I)/2018-19/20

16.05.2018

Office Memorandum

Subject :- Recovery of excess payment made to pensioners.

It has been brought to the notice of this office that some Bank branches are refusing to disburse the family pension to the family pensioners until and unless the whole overpaid amount is credited back to the bank. This issue was also highlighted in the Standing Committee of Voluntary Agencies (SCOVA) meeting Chaired by Hon’ble Minister of State of the Ministry of Personnel, Public Grievances & Pensions.

In this context, RBI in consultation with Office of the CGA, Ministry of Finance, Deptt. of Expenditure has issued instructions for recovery of excess payment made to pensioners vide their Circular No. RBI/2015-16/340 DGBA GAD No.2960/45.01.001/ 2015-16 dated-17.03.2016 which is reproduced below:

a) As soon as the excess/wrong payment made to a pensioner comes to the notice of the paying branch, the branch should adjust the same against the amount standing to the credit of the pensioner’s account to the extent possible including lumpsum arrears payment.

b) If the entire amount of over payment cannot be adjusted from the account, the pensioner may be asked to pay forthwith the balance amount of over payment.

c) In case the pensioner expresses his inability to pay the amount, the same may be adjusted from the future pension payments to be made to the pensioners. For recovering the over-payment made to pensioner from his future pension payment in instalments 1/3rd of net (pension plus relief) payable each month may be recovered unless the pensioner concerned gives consent in writing to pay a higher instalment amount.

d) If the over payment cannot be recovered from the pensioner due to his death or discontinuance of pension then action has to be taken as per the letter of undertaking given by the pensioner under the scheme.

e) The pensioner may also be advised about the details of over payment/ wrong payment and mode of its recovery.

The above uniform procedure may be strictly adhered to while effecting recovery of excess/wrong pension payments made to pensioners and necessary instructions may be issued to the bank branches to ensure that no branch may refuse the pension/family pension to the pensioners on the pretext of excess payment/ recoveries.

This issues with the approval of Chief Controller (Pensions).

Sd/-
(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)

Source: CPAO

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Non-issue of Pension slip by banks – CPAO OM May, 2018

Non-issue of Pension slip by banks – CPAO OM May, 2018

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/1T&Tech/Bank Performance/37 (Vol III)/2018-19/23

15.05.2018

Office Memorandum

Subiect :- Non-issue of Pension slip by banks.

Attention is invited to para 4.6.6 of CPPC Guidelines issued by CPAO whereby it has been mentioned that “The Home Branch will meet all information needs of the pensioner using the CPPC system. The CPPC software will display on the computer screen, options and view of the details of calculation of pension and its breakup of the pension paid to the pensioner/ family pensioner. The Home Branch will act as intermediary between the pensioner & CPPC and, besides providing accounts statement, provide to the pensioners the TDS, pension slip, the Due and Drawn Statement in respect of each arrear and the Annual Income Statement”.

In view of the above, Heads of CPPCs and Heads of Government Business Divisions of all the authorized banks are requested to strictly adhere to the above mentioned provision of para 4.6.6 of the CPPC guidelines.

This issues with the approval of Chief Controller (Pensions)

Sd/-
(Praful Dabral)
Sr. Accounts Officer (IT & Tech)

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Non-acceptance of Nomination Form for Life Time Arrear (LTA)

Non-acceptance of Nomination Form for Life Time Arrear (LTA)

CPAO

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT &Tech/Bank Performance/37 [Vol-111)/2018-19/22

15.05.2018

Office Memorandum

Subject :- Non-acceptance of Nomination Form for Life Time Arrear (LTA).

It has been observed that Pension Payee Scheduled Bank branches are not accepting Nomination Form for “Life Time Arrear” on the pretext that their branch has not received any instructions from their head office.

As per para 23 of the Scheme Booklet on acceptance of Nomination Form for Life Time Arrears provides that where the Nomination for the payment of arrears does not exist then the Authorized Bank will seek instructions of the CPAO, who will in turn, refer the matter to AG/CCA/CA/Dy.CA for obtaining the requisite sanction of Head of the Office. As such, the claimant can also approach the Head of Office where the pensioner served before his/her retirement/ death.

Moreover para 4.5.7 of the Scheme Booklet clearly states that “CPPCs may ensure that the responsibilities assigned to Home Branches are enforced so that the pensioners are not redirected to CPPC for redressal of grievances and information needs. Necessary performance measures and monitoring mechanisms, in co-ordination with the respective administrative structures to achieve the desired level of service delivery in Home Branches as well as CPPCs may be instituted by the Bank.”

This issues with the approval of Chief Controller (Pensions).

Sd/-
(Praful Dabral)
Sr. Accounts Officer (IT & Tech)

 

Source: CPAO

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SCOVA : Minutes of the 30th SCOVA meeting held on 23rd March 2018

SCOVA : Minutes of the 30th SCOVA meeting held on 23rd March 2018

F.No. 42/05/2018-P&PW(G)
Government of India
Ministry of Personnel, P.G and Pensions
Department of Pension & Pensioners Welfare

3rd Floor, Lok Nayak Bhawan
Khan Market, New Delhi-110003
Date:- 25th April, 2018

To

All the Pensioners Associations included in the SCOVA
vide Resolution dated 31.01.2018

Sub:- Minutes of the 30th SCOVA meeting held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018, at Vigyan Bhawan Annexe, New Delhi-reg.

Please find enclosed herewith the minutes of the 30th Meeting of Standing Committee of Voluntary Agencies (SCOVA) held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018, at Vigyan Bhawan Annexe, New Delhi for your kind perusal.

Encl: as above

S/d,
(Charanjit Taneja)
Under Secretary to the Government of India

Minutes of the 30th Meeting of Standing Committee of Voluntary Agencies (SCOVA) held on 23.03.2018 under the chairmanship of Hon’ble MOS(PP) at Vigyan Bhawan Annexe, New Delhi

The 30th meeting of Standing Committee of Voluntary Agencies (SCOVA) was held under the chairmanship of Hon’ble MOS(PP) on 23.03.2018. List of participants is enclosed.

2. Joint Secretary (P) welcomed the representatives of Pensioners Associations and the participating officers from various Ministries/Departments

3. He mentioned that some issues of the last SCOVA meeting have been resolved. Two review meetings were held with Ministry of Health & Family Welfare on 05.06.2017 and with Ministry of Health & Family Welfare, CPAO, Ministry of Defence, Department of Telecom and Department of Financial Services on 09.01.2018 to resolve issues pending in SCOVA.

4. Thereafter, the Action Taken Report on the decisions of the 29th SCOVA meeting and Fresh Agenda Items of the 30th SCOVA meeting were taken up for discussion.

5. Discussion on the Action Taken Report of 29th SCOVA meeting:

(i) Revision of PPOs of pre-2006 pensioners.
(ii). Health Insurance Scheme for pensioners including those residing in Non CGHS area.
(iii). Special “Higher” Family Pension for widows of the war disabled invalidated out of service.
(iv). Extension of CGHS facilities to P&T pensioners.
(v). Conversion of Postal Dispensary at Cantt. Road Cuttack to CGHS Wellness Centre.
(vi). Anomaly in fixation of pension of DoT employees who were absorbed in BSNL between 01.10.2000 and 30.07.2001.
(vii). Extension of benefit of upgraded Grade Pay to pre-2006 retirees of S-12 grade (Issue of grant of grade pay of Rs. 4600/- instead of Rs. 4200/-)
(viii). Merger of Survey of India Dispensary at Dehradun in CGHS on the same lines as P&T.
(ix). Stoppage of recovery of wrongful/excess payments from Railways Pensioners.
(x). Delay in commencement of family pension to spouse on death of pensioners.
(xi). Timely (i) Restoration of commuted pension and (ii) Commencement of Additional Pension on attaining the age of 80 years by the Banks.
(xii). Item wise details of payment made to be shown in the pass books of pensioners.
(xiii). Additional Pension for recipients of disability pension of age of 80 years and above.
(xiv). Upgradation of Polyclinic at Bajaj Nagar, Jaipur.
(xv). Setting up of CGHS Wellness Centre at Kochi.
(xvi). Empanelment of Hospitals/ Health Centre with CGHS in Ambernath/Dombivli.

The meeting ended with the vote of thanks to the Chair

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CPAO to Bank: Attend sick, paralyzed and bedridden pensioners/family pensioners on priority basis with empathy

CPAO to Bank: Attend sick, paralyzed and bedridden pensioners/family pensioners on priority basis with empathy

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT &Tech/Bank Performance/37 (Vol-III)(A)/2018-19/17

25.04.2018

Office Memorandum

Subject- Deficiency in providing of services by banks to sick pensioners/family Pensioner.

It has been observed that number of grievances are being received in CPAO regarding deficiency in services rendered by banks to pensioners/family pensioners. Pensioners/ family pensioners especially those who are sick, paralyzed and bedridden are facing problems while withdrawing their money from their respective pensions accounts.

In view of the above, Heads of CPPCs and Heads of Government Business Divisions of all the authorized banks are requested to issue necessary instructions to all the branches to attend these pensioners/family pensioners who are sick, paralyzed and bedridden on priority basis with empathy so that no hardships are caused to the pensioners/ family pensioners.

This issues with the approval of Chief Controller (Pensions).

(Praful Dabral)
Sr. Accounts Officer (IT & Tech)

Source: cpao.nic.in

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Grant of Fixed Medical Allowance – Undertaking is required to be submitted once every year alongwith other certificate

Grant of Fixed Medical Allowance – Undertaking is required to be submitted once every year alongwith other certificate

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT&Tech/Revision (7th CPC)/19.Vol-III (B)/2018-19/15

23.04.2018

Office Memorandum

Subject:- Grant of Fixed Medical Allowance.

DOP&PW vide its OM No.45/57/97-P&PW(C) dated-19.12.1997 followed OM No. 4/25/2008-P&PW (D) dated-26.05.2010, OM No. 4/25/2008-P&PW (D) dated 29.11.2014 and OM No. 4/34/2017-P&PW (D) dated-19.07.2017 had introduced the payment of Medical Allowance to those pensioners who were not residing in the areas where no such outdoor facilities are available. An undertaking is required to be submitted by claimants to the effect that they are not residing in the areas where no such outdoor facilities are available. On the basis of this undertaking pension disbursing authorities shall make an entry in regard to grant of medical allowance in the both halves of PPO of the individual concerned and authorise payment of medical allowance. Such an undertaking can be obtained by Bank,Departmental PAO and Treasury, as applicable once every year alongwith other certificates, the pensioner is required to furnish.

As and when grant of medical allowance to a pensioner/family pensioner is authorized by the pension disbursing authority, intimation to this effect shall be sent to the CPAO/concerned Pay & Accounts Office in the prescribed proforma. The payment shall be made to the pensioner by the pension disbursing authority alongwith pension/ family pension of monthly basis.

All Heads of Government Accounts Department and CPPCs are advised to make the payment accordingly alongwith recovery made, if any.

(Praful Dabral)
Sr. Accounts Officer (lT& Tech)

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Grant of additional pension to the pensioners of U.T. Chandigarh

Grant of additional pension to the pensioners of U.T. Chandigarh – reg.

CPAO

No.38/6/18-P&PW(A)
Government of India
Ministry of Personnel, PG & Pensions
Department of Pension & Pensioners Welfare

3rd Floor, Lok Nayak Bhawan,
Khan Market, New Delhi,
Dated the 18th January, 2018

OFFICE MEMORANDUM

Sub: Grant of additional pension to the pensioners of U.T. Chandigarh – reg.

I am directed to refer to your UO No. CPAO/IT & Tech/U.T. Chandigarh/50/2016-17/167 dated 14th December 2017 on the above subject and to say the in accordance with Rule-2 of CCS (Pension) Rules, these rules are applicable to Government servants appointed substantively to civil services and posts in connection with the affairs of the Union. As mentioned in your note dated 24.4.2017, the employees and pensioners of U.T. Chandigarh are governed by the rules and orders as applicable to the employees of Punjab Civil Services. However, the employees of other U.T. Administrations are governed by the rules regulating the service conditions of Central Government employees.

2. MHA, in their OM dated 24.3.1984 has also clarified that the employees of Union Territory Administration other than Chandigarh are governed by CCS (Pension) Rules, 1972 and that the pay scales and conditions of service of employees of Chandigarh Administration are not covered by the rules governing Central Government employees. Thus, there is no inconsistency in the note dated 24th March, 1984 of MHA. Therefore, there is no need for any amendment to the note of MHA.

sd/-
(S.K. Makkar)
Under Secretary to the Government of India.

Source: http://cpao.nic.in/

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Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir

Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir

CPAO

CPAO/IT&Tech/Simplification/11.Vol-VI/2017-18/2016

Dated: 12.03.2018

Subject: Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir.

On death of the pensioners/family pensioners, the pension account is closed by the bank and the balance amount in the account of pensioners/family pensioners is paid to the nominees/legal heirs. However, it is observed that the life time arrears arising subsequently on account of Pay Commission etc. are not paid to the nominees/legal heirs of the deceased pensioners/family pensioners either on account of fact that the pension/family pension is not revised by the concerned Pension Sanctioning Authority (PSA) or the amount of arrears of revised pension/family pension is not paid due to closure of the bank account. In such cases action is to be taken by the concerned Pay & Accounts Officer as per provision of para 7.5.6 of the Civil Accounts Manual (copy attached).

DP&PW vide its OM No. 1/22/2012-P&PW (E) dated 10th July, 2013 (copy enclosed) has clearly defined the procedure so that nominees/legal heirs of pensioners/family pensioners are not subjected to harassment in claiming the payment of arrears of pension.

In view of the above, all the Head of Offices/PAOs/CPPCs of banks are requested to comply with the procedure as mentioned in the above OM of DP&PW for speedy settlement of claims of pension arrears.

sd/-
(Md. Shahid Kamal Ansar)
(Asstt. Controller of Accounts)

Source: http://cpao.nic.in/

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CPAO: Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners

Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners.

CPAO

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI:‐110066
PHONES:26174596,26174456,26174438

CPAO/IT&Tech/Bank Performance/37 Vol III(PF)/2017‐18/191

30.01.2018

Office Memorandum

Subject: Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners.

Attention is invited to this office OM No CPAO/Tech/Bank Performance/2016‐17/255 dated-27.02.2017 whereby Heads of all the CPPCs and Government Business Divisions of the Banks were advised to Commence the family pension to the spouse immediately on receipt of death certificate of the pensioner,proof of spouse age/date Of birth and under taking of recovery of excess payment latest within a month.

However, analysis of reports prepared in CPAO regarding time taken in conversion of pension to family pension in Favour of spouse of deceased pensioners shows inordinate delay in many cases.The details of these cases are available in CPPC logins http://eppo.nic.in.

In view of the above, Heads of CPPCs and Government Business Divisions of the banks are advised to review the latest position and ensure compliance of the above instructions and submit the status report to CPAO alongwith reasons for delay by 9th February,2018 positively by e‐mail at vijay.cpao@gmail.com.

It is further, requested to give the acknowledgement of receipt of application and death certificate to the Family pensioner regarding commencement of family pension.

(Subhash Chandra)
(Controller of Accounts)
Ph. No. 011-26174809

To,
1. Heads of CPPCs of all Banks
2. Heads of Government Business Division of all Banks

Source: CPAO

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CPAO Order: Intimation of recovery of excess/over payment made to pensioners

CPAO Order: Intimation of recovery of excess/over payment made to pensioners

 

CPAO/IT&Tech/Clarification/13(vol-III)/2076-17/189

25.01.2018

Office Memorandum

 

Subject: Intimation of recovery of excess/over payment made to pensioners.

 

As per para 4.6.7 of the Accounting and Operating Procedure for Central Pension Processing Centre of Authorised Banks for Pension Disbursement to Central Government (Civil) Pensioners (February, 2012J wherein it has been provided that “the CPPC software will display on the computer screen, options and view of the details of calculation of pension and its breakup of the pension paid to the pensioner/ family pensioner. The Home Branch will act as intermediary with the CPPC and, besides providing accounts statement, provide to the pensioners the payment of TDS details, pension slip, the Due and Drawn Statement in respect of each arrear and the Annual Income Statement”.

 

These instructions have been reiterated vide this office OM No. CPAO/Tech/Banks Performance/2015-76/60 dated-14.06.2 015 followed by OM No. CPAO/ IT& Tech/ Banks Performance/20 !6-17 /220 dated-09.01.2017 and OM No. CPAO/ IT& Tech/ Clarification/ 13 [Vol-ltl)/2 076-77 /274 dated 31.03.2017 available on this office website www.cpao.nic.in.

 

Inspite of repeated instructions, it is observed that banks are still not giving the details of pension to the pensioners. Therefore, all Heads of CPPCs and Government Business Departments are once again advised to issue instructions to their branches to ensure that all pensioners are provided break up of payments made to them without fail.

 

This issues with the approval of Competent Authority.

sd/-
(Md.Shahid Kamal Ansari)
(Asstt. Controller of Accounts)

Source: www.cpao.nic.in

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Common mistakes by PAOs in processing of Revision of Pension under 7th CPC

Common mistakes by PAOs in processing of Revision of Pension under 7th CPC

1) DATE OF DEATH OF PENSIONER NOT MENTIONED IN COLUMN 3 [b]. (FAMILY PENSION CASE)

2) APPLICABILITY OF COMMUTED PENSION MAY BE CHECKED WHETHER IT IS APPLICABLE OR NOT.

3) CLASS/CATEGORY OF PENSION UNDER COLUMN 1 (g) MAY BE CHECKED.

4) NOTIONAL PAY SHOWN UNDER COLUMN 3 (e) MAY BE CHECKED.

5) PAY/NOTIONAL PAY SHOWN IN COLUMN 3 (e), DOES NOT MATCH WITH PAY FIXED UNDER 7TH CPC AS SHOWN IN COLUMN 4 (a).

6) LEVEL AND INDEX UNDER COLUMN 4 (a) MAY BE CHECKED.

7) BASIC PENSION IS NOT MATCHING WITH THE LAST PAY DRAWN AS PER 7TH CPC.

8) PAY MATRIX FOR LEVEL‐ 13 MAY BE CHECKED WITH REFERENCE TO REVISED PAY MATRIX IN TERMS OF MINISTRY OF FINANCE (DEPTT.OF EXPENDITURE) RESOLUTION DATED-16.05.2017.

9) PAY MATRIX FOR LEVEL-14 MAY BE CHECKED WITH REFERENCE TO REVISED PAY MATRIX IN TERMS OF DEPTT. OF PENSION & PENSIONERS WELFARE OM DATED – 13.09.2017.

Source: CPAO

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Meeting with all Heads of CPPCs/Government Business Divisions to review the implementation of 7th CPC pension revision

CPAO/IT &Tech/Master data/14 (Vol-III)2017-18/183

17.01.2018

MEETING NOTICE

Subject: Meeting with all Heads of CPPCs/Government Business Divisions to review the implementation of 7th CPC pension revision.

It has been decided to hold a meeting with art Heads of CPPCs/Heads of Govt. Business Divisions of the Authorised Banks for pensions under the Chairmanship of Chief controller (Pension) on 30th January, 2018 at 3.00 PM at Conference Hall of central Pension Accounting Office, Trikoot-II, Bhikaji cama place, New Delhi – 110 066 to review the status of implementation of 7th cpc pension revision in the light of DP&PW OM No. 38/37/2016-P&PW [A) dated 12th May, 2017.

Agenda items of the meeting are as follows:

1. Monitoring of implementation of 7th CPC by Banks.
2. Reporting of revised cases to CPAO by Banks.
3. Master Data Reconciliation.
4. IT related issues w.r.t. e-Revision of pension and fresh pension.
5. Compliance of Internal Audit observations on 7th CPC revisions.
6. Timely commencement of family Pension.
7. Timely commencement of Additional Pension.
8. Timely restoration of commuted portion of pension.
9. Timely submission of life certificates.
10. Any other point with the permission of the chair.

All the Authorised Banks are requested to make it convenient to depute their sufficiently senior representatives (A.G.M. and above) to attend the meeting. A line in confirmation may be intimated on e-mail vijay.cpao@gmail.com or through Fax No. 26715108/ 26162326 (Kind Attn: Shri Vijay Singh,Consultant).

S/d,
(Md.Shahid Kamal Ansari)
(Assistant Controller of Accounts)

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Central Pension Accounting Office (CPAO) celebrated its 29th Foundation Day today in the service of the Central Civil Pensioners

Central Pension Accounting Office (CPAO) celebrated its 29th Foundation Day today in the service of the Central Civil Pensioners

Ministry of Finance

Central Pension Accounting Office (CPAO) celebrated its 29th Foundation Day today in the service of the Central Civil Pensioners.

The Central Pension Accounting Office (CPAO) celebrated here today its 29th Foundation Day in the service of the Central (Civil) Pensioners. CPAO (website www.cpao.nic.in) was established on 1st January, 1990; primarily to cater to the needs of central civil pensioners and other stakeholders in the Ministries/ Departments and Banks. The Central (Civil) pensions are authorized through Central Pension Accounting Office (CPAO) functioning under the Controller General of Accounts (CGA). CPAO is administering the ‘Scheme for Payment of Pensions to Central Government Civil Pensioners by Authorized Banks (both Public Sector and some Private sector Banks). Its functions include, issue of Special Seal Authorisations (SSAs) for pension payments to Authorised Banks, preparation of budget for the Pension Grant and accounting thereof, reconciliation with and performance review of banks with respect to pension payments and disbursements & maintenance of the database of the Central Civil Pensioners etc.

CPAO was created with the primary objective of simplifying procedure and reducing the number of agencies for pension payment and to expedite the process of authorization, revision and transfer of pension through Authorized Banks. The working of CPAO is fully computerized and it maintains a database of over 12 lakh Central (Civil) pensioners through Pension Authorisation, Retrieval and Accounting System (PARAS). These pensioners are being provided pension related services by the CPAO through more than 70,788 paying bank branches all over the country.

CPAO has Pension Tracking System to check the latest status of the pension processing and SMS facility is also being provided to the pensioners at each stage. CPAO has taken many steps under Digital India Mission like e-Scroll, e-SSA, e-PPO project etc. to reduce the paper movement and creation of digital record of the Special Seal Authorities (SSAs), PPO (Pension Payment Order) etc. CPAO is also handling the grievances of the Central (Civil) Pensioners through its Grievance Redressal Mechanism which includes Web Responsive Pensioners Service (WRPS) facilitating information to pensioners on pension payments, facility to view and download latest orders and special seal authorities (SSAs) issued by CPAO among others.

Source : PIB

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